subscribe to freedom
Subscribe from only
RM 999/month.
Captur features:
Subscribe from only
RM 1,699/month.
Koleos features:
subscribe to freedom
subscribe to freedom
Please select subscription type
Car colours are assigned at random based on stock availability.
What is your mileage needs?
Leave the wear & tear to us
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage suit your need best?
Car colours are assigned at random based on stock availability.
What is your mileage needs?
Leave the wear & tear to us
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage suit your need best?
Please select subscription type
Car colours are assigned at random based on stock availability.
What is your mileage needs?
Leave the wear & tear to us
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage suit your need best?
Car colours are assigned at random based on stock availability.
What is your mileage needs?
Leave the wear & tear to us
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage suit your need best?
Car colours are assigned at random based on stock availability.
What is your mileage needs?
Leave the wear & tear to us
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage suit your need best?
Car colours are assigned at random based on stock availability.
What is your mileage needs?
Leave the wear & tear to us
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage suit your need best?
Car colours are assigned at random based on stock availability.
What is your mileage needs?
Leave the wear & tear to us
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage suit your need best?
Car colours are assigned at random based on stock availability.
What is your mileage needs?
Leave the wear & tear to us
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage suit your need best?
Car colours are assigned at random based on stock availability.
What is your mileage needs?
Leave the wear & tear to us
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage suit your need best?
Car colours are assigned at random based on stock availability.
What is your mileage needs?
Leave the wear & tear to us
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage suit your need best?
Car colours are assigned at random based on stock availability.
What is your mileage needs?
Leave the wear & tear to us
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage suit your need best?
Car colours are assigned at random based on stock availability.
What is your mileage needs?
Leave the wear & tear to us
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage suit your need best?
Car colours are assigned at random based on stock availability.
What is your mileage needs?
Leave the wear & tear to us
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage suit your need best?
Car colours are assigned at random based on stock availability.
What is your mileage needs?
Leave the wear & tear to us
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage suit your need best?
Car colours are assigned at random based on stock availability.
What is your mileage needs?
Leave the wear & tear to us
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage suit your need best?
Please select subscription type
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage (applies to the base vehicles) suit your need best?
Which accessories suit your need best?
i Customer will own the child seat at the end of the subscription term
Which coverage (applies to the base vehicles) suit your need best?
subscribe to freedom
there are so many reasons subscription makes sense. here are some benefits you can enjoy.
No depreciation concerns
No down payment
No regular service cost
No long term lock-ins
Multi-model flexibility(for-switch)
No loan concerns
New car every 2-3 years(For fixed plan)
Tax savings(For company)
No cost of interest rates
subscribe to freedom
You have questions, we have the answers. Here are some commonly asked questions and answers. If you need more details, chat or call us at 1800-18-8663
There are currently 2 Renault models available under Renault Subscription:
-CAPTUR: stylish compact crossover with excellent fuel efficiency
-KOLEOS: premium, spacious and powerful SUV that elevates your luxury
Yes. You can click here to request for a test drive here on our website. Details available in the test drive section.
No, The regular maintenance service, insurance and road tax is covered under your rental fee for fixed and switch plans
There are 3 plans available – Trial plan, Fixed plan and Switch plan. The key differences are:
FIXED |
SWITCH |
||
PRE-OWNED |
NEW |
BASE |
PRIME |
Captur or Koleos |
Koleos OR Megane R.S. Trophy OR Zoe |
Get the Captur and access to the Koleos & Megane R.S. |
Get the Koleos, and access to the Captur, Megane R.S. |
Pre-owned |
Brand new |
Pre-owned |
Pre-owned |
6 months |
1, 2 or 3 years |
1 year plan with flexibility to cancel anytime (with 30days notice) |
|
10,000km |
Unlimited mileage |
||
Inclusive of service, road tax, & insurance |
Inclusive of regular service, road tax, wear & tear and insurance |
||
Wear & tear inclusive on both Captur & Koleos |
Wear & tear available for top up based on mileage |
Wear & tear inclusive on the Captur |
Wear & tear inclusive on the Koleos |
Yes, you will be receiving a brand new Renault vehicle when you Subscribe to the Fixed NEW Koleos.
Yes, you will be given a Service Voucher and you will need to bring the vehicle in to any Autorised Renault Service Centre every 6 months / 10,000km for maintenance services.
The vehicle is covered by insurance. However, there may be some excess fees incurred during the following situations:
In the event of an accident:
An excess fee max. of up to RM990 for Captur, RM1,425 for Koleos OR RM2,470 for Megane R.S. Trophy (subject to the level of damage to the vehicle) may be imposed per incident.
- An additional excess fee of RM400 will be imposed if you are a probationary license holder and/or;
- Is below the age of twenty-one (21) years old.
Condition upon return of vehicle:
During vehicle return, we will inspect the condition of the vehicle. Please return the vehicle in good condition. Refer to the Terms & Conditions for full details.
Alternatively, you can opt for your preferred “Full Accident protection coverage” where you will not be charged for the damages in the event of accident (Depending on the selected Full protection plan)
The “Full Accident Protection Coverage” shall be opted at the time of your submission of the application under the Program. You shall not be permitted to terminate the “Full Accident Protection Coverage” after the commencement of the subscription.
Refer to the Terms & Conditions for full details.
All repairs must be done at authorized Renault Service Centres only.
Please request through Renault E-Store or email us at renaultsubscription@tanchonggroup.com or call us at 1800-18-8663 (Monday – Sunday, 8am – 8pm).
You can start using the Renault family access 1 month after your Subscription start date. With the Base plan, you have 2 months Renault family access and can utilize the Megane R.S. for up to 2 weeks. The Prime plan, you have 2 months Renault family access and can utilize the Megane R.S. for up to 2 weeks.
Switch vehicle usage is a 14 day slots, and is subject to availability. Bookings to be made at least 14 days in advance.
You can drive the vehicle within Malaysia and Singapore. However, additional insurance is required for vehicles travelling to Singapore at a minimal fee. Kindly obtain Singapore access option during online submission at Renault E-Store or inform us at 1800-18-8663 (Monday – Sunday, 8am – 8pm) if you will be using your vehicle outside of Malaysia.
While for the Trial Plan, vehicles are only allowed within Malaysia only.
The Subscription Charges of the Said Vehicle is inclusive of car insurance coverage of:
within twenty four (24) hours from the time of the accident.
Please prepare the following documents and email it to renault@tanchonggroup.com
Fixed & Switch plan:
Individual Subscription |
Individual Subscription |
Company Subscription |
|
|
|
You will need to inform us 30 days in advance via email and fill out the Cancellation Request form via: renaultsubscription@tanchonggroup.com.
The Subscription shall automatically terminate in the event of:
By Credit Card Auto Deduction. The monthly subscription payments will be deducted automatically from your card.
You can change your credit card details at your E-Store account directly. There will be a charge of RM1 which will be auto refunded to your card directly by IPAY88. To remove any credit card details from your E-Store account, kindly contact us at 1800-18-8663 or email to renault@tanchonggroup.com and our team will assist further.
Please note that the bank security on debit cards is higher than credit card, hence, debit card users may experience issues during the transaction. If this happens, please contact us at 1800-18-8663 and our team will assist further.
Below are some common error code returns from the banks and the banks’ recommended actions based on each error code:-
(i) Do Not Honour/ 3D Security Failure
-Kindly call the bank and request to activate the debit card’s E-Commerce/ 3D Authentication for auto-charging function and not for one single transaction
-Once the E-Commerce/ 3D Authentication is activated, please check with the bank and ensure that the e-commerce transaction limit is set to an amount which is higher than the total monthy payable amount. Kindly note that the E-Commerce transaction limit is different from the online transfer limit. By default, the bank’s E-Commerce transaction limit is set to a lower range so customers are required to check and change that limit accordingly.
(ii) Insufficient Fund
-Please check your credit limit or balance of your debit account and ensure there are enough funds for the transactions. Kindly also check with the bank and ensure that your card’s e-commerce transaction limit is set to a higher amount than the required transaction amount. Do note that the E-Commerce transaction limit is different from the online transfer limit. By default, the bank’s E-Commerce transaction limit is set to a lower range so the customer requires to check and change that limit accordingly.TC Euro Cars Sdn. Bhd. - 198401001084 (113605-D) | 1800-18-8663